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July 17th, 2014

Causeway Questions

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s a service to our readers, The Islander News is accepting questions residents might have about the Rickenbacker Causeway transition to SunPass. We will pass these questions on to Michael R. Bauman., Chief of Causeways Division for the Miami-Dade County Public Works and Waste Management Department, and publish his answers in The Islander News.
Submit questions to editor@islandernews.com.
Question: My cousin is a car dealer in New Jersey and gives me a car to use. It is insured by the dealership. I have been a resident for 45 years and need my Key Biscayne $24 discount.I have been told the insurance must be in my name, which isn’t possible for me. What can I do to get my discount?
Mike Bauman: The $24 Resident Plan is intended for Key Biscayne residents only. That is why we require the account holder to provide proof of residency and ownership of their vehicles. We understand that proving vehicle ownership is difficult for people who lease, rent or drive another person’s car. If you have an unusual situation, please contact our office and we will do our best to assist you. In reference to the question above, if the cousin’s company car is one of multiple cars in your account, we will not approve it for the annual plan.
Question: When can residents expect to receive renewal papers in the mail for the new SunPass system? Can we renew by mail?
Mike Baumann: Renewal applications are expected to be mailed to residents the week of July 28. Yes, you can renew by mail. Please carefully read the instructions and return everything that is requested. We often receive mail without the required residency and vehicular documentation. Also, be sure you provide a SunPass 13-digit transponder number. You can also renew in person by visiting the Causeways Customer Service Center across from the Miami Seaquarium or on the following Saturdays at the Key Biscayne Community Center: from 10 a.m. to 3 p.m. August 9, 16 and 23.In addition, SunPass representatives will accompany us at the Community Center August 9 and 23 to sell SunPass Transponders. SunPass transponders are also available at Publix, CVS Pharmacies, AAA, Turnpike Service Centers and online at www.sunpass.com.

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